Refund Policy

Digital products

Our evaluation templates, treatment protocols, goal banks and other digital resources are delivered instantly after checkout and can't be returned, so all sales of digital products are final. Please read each product description, including what's included and the page count, before you buy.

We'll make it right if something goes wrong with your order. Contact us within 14 days of purchase if:

  • Your download link didn't arrive or doesn't work
  • A file is damaged or won't open
  • You bought the same product twice by mistake
  • You bought an individual product and then a bundle that contains it, and would like the difference credited

We'll replace the file, resend your link or, if we can't fix the problem, refund the affected item.

Therapy, consultation and mentorship services

Payment, cancellation and rescheduling terms for in-home therapy, consultations and mentorship are provided in writing when you book. Self-pay patients have the right to a Good Faith Estimate of expected charges; see our Good Faith Estimate notice.

Questions

Email meagan@ntxfeedingandmyo.com with your order number and we'll respond within 2 business days.